Enhance the reputation of your charging network
Offering a smooth and transparent experience is key to retaining your customers and attracting new EV drivers. With Chargemap Partners, take control of your brand image and maximise user satisfaction.
Why monitor your reputation on Chargemap Partners?
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Innovative tool
Chargemap Partners is the first tool to directly connect charging station owners with EV drivers.
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Reliable reviews
The Chargemap review system is designed to accurately reflect the real experiences of charging point users, ensuring optimal transparency.
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Time saver
A single interface simplifies the tracking of all ratings, comments, and reports on your network submitted by Chargemap users.
Let your users enjoy the Chargemap experience
- Trust and transparency
- 24/7 support
- Smart route planner
- Simplified billing
The best ally for monitoring the reputation of your charging network
With the Chargemap Partners tool, track the activity and revenue generated by your network through Chargemap. Check the ratings and reviews left by your users and respond to them directly on the platform via your verified profile.
Take control of your brand image with Chargemap Partners
Get a clear picture of your reputation
Gain instant insight into your network’s reputation with the Chargemap Partners dashboard.
Track key data and assess the service quality of your charging points through feedback from the Chargemap community.
Analyse user engagement
View and analyse all user interactions with your network. Access comments, ratings, and reports, and monitor user engagement over time to identify trends and adjust your services accordingly.
Track and improve your ratings
Keep an eye on your overall rating and dive into assessment criteria such as equipment reliability, value for money, location, and comfort. Identify the lowest-rated charging stations and implement actions to boost their appeal.
Strengthen your relationship with users
Respond directly to user comments with a verified profile. Build trust with your customers by providing clear and transparent replies to community feedback.
Don’t wait to enhance the service quality of your charging network
Request access to the Chargemap Partners tool and get the keys to increasing user satisfaction across your charging network.
Frequently Asked Questions
Is the Chargemap Partners interface free?
The basic tool is free and allows you to access all user feedback left by the community and to respond using a verified profile. Additional advanced features are available in a premium version through the Super Partners programme.
Is there a fee to connect my charging network to Chargemap?
No, connecting your charging network to the Chargemap platform and becoming compatible with the Chargemap Pass is 100% free via direct connection. However, if you choose to connect through an intermediate roaming platform such as Gireve, they may charge connection fees.
How long does it take for the connection with Chargemap to be established?
If the OCPI protocol is fully implemented on your side, our team can technically set up the direct connection within a day. This is followed by a timeframe to draft and legally validate a direct connection contract. Once connected, updates (new stations, pricing, etc.) are automatic and immediate.
Do you have any additional needs?
Discover other services offered by Chargemap Partners to attract new customers and increase the profitability of your charging network.
